Privacy policy.

01Who we are

This website is run by Luminary Productions ("Luminary", "we", "us"), a production house based in Mumbai, Maharashtra, India, operating through two divisions: Luminary Productions and Luminary Experiences. For anything relating to your personal data, write to connect@luminaryproductions.in.

02What we collect

We only collect what you choose to give us, plus basic information about how the site is used:

• Enquiry details: your name, email, phone number, company, and anything you tell us about your project when you use our enquiry form or email us.
• Usage information: pages visited, time on site, approximate location (city level), device and browser type, collected through Google Analytics only if you accept analytics cookies.

We do not collect payment details through this website, and we do not knowingly collect information from anyone under 18.

03Why we use it

• To reply to your enquiry and discuss your project.
• To prepare proposals, estimates and agreements you've asked for.
• To understand which parts of the site are useful, so we can improve it.

We will not send you marketing emails unless you've asked us to, and we never sell, rent or trade your information.

04Legal basis

We process your personal data on the basis of your consent, given when you submit an enquiry or accept analytics cookies, in line with India's Digital Personal Data Protection Act, 2023. If you are in the United Kingdom or European Union, we rely on your consent and on our legitimate interest in responding to business enquiries under the GDPR.

05Who we share it with

Only the service providers needed to run this site and our business: our website host, our email provider, and Google Analytics. Each processes data on our instructions. Some of these providers may store data outside India. We will disclose information to authorities only where the law requires it.

06How long we keep it

Enquiries that don't lead to a project are deleted within 24 months. If we work together, we keep project correspondence for as long as needed for the engagement and for our legal and accounting obligations. Analytics data is retained according to Google Analytics' standard settings.

07Your rights

You can ask us at any time to:

• tell you what personal data we hold about you;
• correct or update it;
• delete it;
• withdraw your consent to us using it.

Write to connect@luminaryproductions.in. We will respond within 30 days. If you're unhappy with how we've handled your data, you also have the right to complain to the relevant data protection authority.

08Changes

If we change this policy, we'll update the date at the top of this page. Significant changes will be made clear on the site.